Horse Charm

All orders ship within 3 to 7 business days unless it's a custom or personalized order.

Customs and import taxes:

Buyers are responsible for any customs and import taxes that may apply. We are not responsible for delays due to customs.

Contact us within: 14 days of delivery

info@mottiveinc.com

Ship items back within: 30 days of delivery

The following items can't be returned or exchanged

Because of the nature of these items, unless they arrive damaged or defective, We do not accept returns for: Custom or personalized orders

Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.